From day-to-night help with daily tasks to complex dementia care, we provide expert home care support right in your home.
Does this describe your situation?
We believe in your right to age with dignity at home, surrounded by comfort and memories, without sacrificing quality of life
We understand the emotional toll of losing independence due to health challenges. Our services are designed to address this and assist you in your daily activities, bringing relief and comfort right to your doorstep.
Our team, trained and seasoned in homecare, has enhanced the lives of countless individuals, ensuring they live comfortably and independently in their homes. And we can do the same for you.
We carefully put together personalised, tailored care plans based on your exact needs and budget, from help with your morning, evening, and night routines to support and care when you come out of hospital.
Receive hourly, tailored care in your home, from help with daily tasks to meaningful companionship.
Experience comprehensive night-time-only or around-the-clock care in your home with a dedicated carer.
Specialist care at home for dementia & disabilities, to ensure your safety and well-being.
Specialised support at home to aid in your recovery and regain independence after hospital stays.
Sensitive and supportive care for advanced illness and end-of-life situations, focusing on your comfort and dignity.
Dedicated care for mental health, LD and recovery, helping you maintain stability at home.
Personalised care for chronic conditions including COPD, stroke, and accident rehabilitation, catering to your unique health needs at home.
Focused support for Parkinson's, cerebral palsy, brain & spinal injuries, autism and incontinence. Enhancing life quality and abilities at home.
Additional support provided for hoisting, catheter care, stoma care, PEG feeding, and professional moving and handling gives you extra comfort.
Embarking on the journey of homecare can be a significant decision, filled with questions and concerns about what lies ahead. We believe in transparency and clarity about what our services offer.
We’ve outlined the core aspects of our care and how they can positively impact your life, from personalised attention to professional expertise.
Our staff are not only qualified and trained but genuinely caring and nurturing, which means you receive care that’s both professional and heartwarming.
Our policy of candour guarantees transparency about your care and progress, fostering trust and informed decision-making.
Ongoing evaluations of your care plan guarantee that your needs are precisely met at every stage.
We pride ourselves on our dependability, consistently delivering on our promises and maintaining the high standards of care you deserve.
We keep your family members updated on your care and progress, ensuring everyone involved is aligned and at ease.
We honour our commitment to punctuality, ensuring we always arrive on time for appointments, which means you can trust in our consistency and respect for your schedule.
We’ve had years of experience to understand the most important requirements of our clients, and we have developed our own comprehensive, compassionate approach to homecare that caters to your unique needs and enhances your overall quality of life.
We’ll talk, get to understand your needs, answer all your questions, and if we are a good fit, we’ll book an appointment to visit you to carry out a care assessment at your home. There’s no-obligation and only takes a few minutes.
We’ll visit you at home for a thorough and free evaluation, including speech and language therapy, safety checks, and a review of your care needs. This helps us create a care plan that’s just right for you and fits your budget.
Begin your homecare experience with our scheduled “Empowering Care Approach” support, enabling you to live your day-to-day life with relief, independence and comfort, in the assurance of professional care.
Ready to start?
We take pride in our collaborations with esteemed organisations that strengthen our commitment to providing top-quality care. As a CQC-regulated provider, working closely with NHS discharge and reablement teams, Gloucestershire Local Authority, and recognised on platforms like Care Choices and Homecare.co.uk, we uphold the highest standards. These partnerships reflect our continuous effort to deliver exceptional homecare services.
We proudly adhere to the rigorous standards set by the Care Quality Commission (CQC). The CQC ensures we have to provide high-quality care, focusing on safety, effectiveness, caring, responsiveness and leadership.
In partnership with NHS hospital discharge and reablement teams, we facilitate smooth transitions from hospital to home. Our collaboration ensures your return home is comfortable, safe, and well-supported, aiding in your recovery and reablement journey
Based in the heart of Cheltenham, we proudly serve our community in Cheltenham, Gloucester, and surrounding areas. We align our services with local needs, ensuring tailored and relevant care for you and your loved ones.
Testimonials have been provided by our clients or from their family members. Quite often, family members are involved in organising and managing the care for their loved ones.
“Because I have a 24-hour live-in carer, I only need to employ SW Domiciliary Care five mornings each week. I have excellent continuity with the carers that are sent to me, meaning few changes throughout the year.”
“This agency has been providing care for my father for several months. They have been totally reliable, communicate regularly, and demonstrate a high level of care and understanding.”
“Carers provided excellent service – they were kind and patient with my mother, provided all the care she needed and kept me informed of problems or issues, so they could be resolved.
Their visits were on time, in accordance with the ones agreed upon, and the ladies never left if there was something that needed doing, even when it went over the allotted time.
Couldn’t fault the care and kindness provided.”
“The care provided is extremely good. My mother is consistently supported by a small group of carers who know her well, and she always knows which carer is coming for all her sessions a week in advance.
On rare occasions when new staff are introduced to her, this is managed well.
We have been able to adapt to the support she receives over time as her needs have changed.
My mother is able to manage her care package herself to a great extent, but there is a good level of communication with her named family contacts when appropriate.”
Some of the things you can expect to find in your care package are listed below. This is not an extensive list and your personal package may vary to suit your personal needs.
To get all this and more…
If you’re still unsure about whether our homecare services are right for you, we’re here to help.
We’ve developed and fine-tuned our care approach so it has the biggest impact on you and how you want to live your life. Here’s how our service stands head and shoulders above others.
A professional domiciliary home care provider serving Cheltenham, Gloucester and surrounding Gloucestershire areas.
We offer families comfort and peace of mind knowing their loved ones are in good hands with our professional, tailored home care services. Our team is made up of warm-hearted, skilled carers who help our clients keep their independence at home. We are dedicated to making a positive difference in our community.
01242 35 25 54
Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN
